Crumbling chair at food court

Dear Sir,

I would like to share an experience we had at Gondolania Food Court recently.

Around 8.40pm last Tuesday, after spending more than two hours at Gondolania Theme Park, in Villaggio Mall, with my four-year-old daughter, we decided to have a meal at a fast-food restaurant in the area.

While having our food, the plastic chair on which my daughter was sitting collapsed, driving her to the food court’s floor. Hearing the sound of the loud crash, a security guard rushed to us, politely asking if we needed any assistance. I was very thankful to the guard. He led us to a first-aid room where a nurse placed a cold patch on my daughter’s leg where she had a bruise from the fall.

The supervisor now came on the scene. He immediately ordered one of the staff to remove the broken chair from the site. Also, he talked to the nurse and security man.

And finally he focused his attention on me and said: “I can’t give any guarantee about those chairs: they are being used by many people.”

I was upset over what had happened to my daughter. I understood and accepted that it was an accident and it was no one’s fault. I was not looking for someone to blame for it. But the supervisor’s attitude really upset me. He seemed to have more concern about the collapsed chair and its “guarantee” than about my daughter. He did not even bother to ask how she was.  He, however, managed to remove the chair very fast!

I am thankful that my daughter didn’t have any serious injuries from the fall.

I hope that the management will look into the conditions of the facilities in the area, especially those which are used by children.

Ramon, (e-mail address supplied)

Sharif’s initiative

Dear Sir,

Despite the continuing attacks on Pakistan’s security forces by militants, Prime Minister Nawaz Sharif is seeking negotiations with the extremist groups to end the almost 12-year-old bloodshed in the country.

Sharif has recently formed a four-member team to negotiate with the militants on behalf of the government. The four members are highly respected people and are acceptable to almost all political and religious circles in Pakistan.

Pakistan has paid a heavy price for its conflict with the militants during the last 12 years. More than 10,000 lives have been lost. Because of the ongoing violence, foreign investment has dried up and the country is facing its worst economic and political crisis. All political parties support Sharif’s peace initiative.

Peace is the key factor in a country’s foreign investment and industrial growth. All political groups must stand united in efforts to put the country on right direction.

Khawaja Umer Farooq, ofarooq@emailsrvc.com

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