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Ioannis Metsovitis, vice president (Operations), Hamad International Airport (right) receiving the award from Max Coppin, partner development manager, Google
Doha
Hamad International Airport (HIA) has won the ‘Best airport award’ at the first Future Travel Experience (FTE) Asia Awards ceremony, which took place in Singapore recently.
Out of five nominees shortlisted in the category of ‘Best airport’ in the Western Asia region, HIA was announced as the winner.
HIA chief operating officer Badr al-Meer said, “Hamad International Airport receiving this award reinforces its global standing as an international travel hub and five-star gateway for Qatar and the rest of the world. The airport’s success, which is demonstrated by this award, as well as our successful operations, also furthers our ambition to position HIA as a major player in the international aviation sector.”
The FTE Asia award was introduced this year for airlines and airports from across Asia to be rewarded for their end-to-end customer experience achievements. The awards recognised the most innovative, ambitious and effective initiatives and organisations.
Daniel Coleman, founder, Future Travel Experience said: “Here at Future Travel Experience we would like to congratulate Hamad International Airport on winning the ‘Best airport in West Asia’ award at the Future Travel Experience Asia Awards 2015. The judging panel was hugely impressed with HIA’s modern facilities. Ranging from the use of self-service to speed-up passenger processing and the trial of ‘Smart Security’ with Qatar Airways, to the simple transit experience and luxurious premium facilities, the airport’s dedication to providing the best possible passenger experience makes it fully deserving of this prestigious industry award.”
This award adds to HIA’s multiple award wins this year including the ‘Best airport in the Middle East’ award, which the airport received at the Skytrax Airport Award ceremony, held at the Passenger Terminal Expo 2015 in Paris as well as the 'Strategic project of the Year' award that the airport received at the ‘2015 global projects of the year’ awards ceremony organised by CG/LA Infrastructure in New York.
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