Hamad Medical Corporation (HMC) is introducing a new cashless payment system for outpatient appointments at Women’s Hospital.

Patients will now need to pay by credit, debit or e-cash card, instead of using cash.

As a result, patients who have appointments for consultations or ultrasounds will be able to pay at the counter they register at, instead of visiting the cashier. The cashless system will also allow any subsequent payments for services to be taken at the registration counter. This method will also apply to pharmacy, allowing patients to retrieve and pay for their prescriptions more efficiently.

“By eliminating a step in the payment process, we hope to save valuable time for the women and families visiting our facilities," stated Prof Mike Richmond, acting chief executive officer of Women’s Hospital.

"As our patients are familiar with paying in cash, we will implement this new system in a phased approach, which will give people the opportunity to adapt to the change.”

As part of this initiative, Intelligence Qatar will help Women’s Hospital gather feedback from their patients, about the cashless system after it is implemented. This will allow the hospital to further streamline their processes to ensure the best patient experience possible.

“So far, we have piloted the cashless system with great success at our Bone and Joint Centre. We believe this change has enhanced the patient experience and we are looking forward to implementing this system across all of our facilities in the near future,” added Prof Richmond.