Tags
Vodafone has inaugurated its new Qatar call centre located in the Old Airport Area.
The call centre, manned by more than 100 agents, will provide a 24-hour digital and online support for consumer and enterprise customers, plus telesales service to ensure customers are offered the best deals to enjoy Vodafone products and services.
“We are delighted to open our new state-of-the-art call centre in Qatar. Vodafone is dedicated and committed to delivering a high quality customer service on a daily basis and this call centre was designed using best practices to ensure just that,” said Vodafone COO Mohamed al-Sadah, who inaugurated the new facility.
The call centre features an open environment offering excellent working facilities for all customer care staff with state-of-the-art soundproof work stations.
The office set up is completely wireless and agents are provided with the latest high tech headsets with noise cancellation. The centre also houses a dedicated training facility for staff offering online and classroom training to deliver a superior customer experience.
There are no comments.
SPORT Saying goodbye is never easy, especially when you are saying farewell to those that have left a positive impression. That was the case earlier this month when Canada hosted Mexico in a friendly at BC Place stadium in Vancouver.
TECHNOLOGY Some 60mn primary-school-age children have no access to formal education
CULTURE Lekhwiya’s El Arabi scores the equaliser after Tresor is sent off; Tabata, al-Harazi score for QSL champions
ARABIA The Yemeni Minister of Tourism, Dr Mohamed Abdul Majid Qubati, yesterday expressed hope that the 48-hour ceasefire in Yemen declared by the Command of Coalition Forces on Saturday will be maintained in order to lift the siege imposed on Taz City and ease the entry of humanitarian aid to the besieged
ARABIA Some 200 teachers from schools across the country attended Qatar Museum’s (QM) first ever Teachers Council at the Museum of Islamic Art (MIA) yesterday.
ARABIA The Supreme Judiciary Council (SJC) of Qatar and the Indonesian Supreme Court (SCI) have signed a Memorandum of Understanding (MoU) on judicial co-operation, it was announced yesterday.
ECONOMY Sri Lanka is keen on importing liquefied natural gas (LNG) from Qatar as part of government policy to shift to clean energy, Minister of City Planning and Water Supply Rauff Hakeem has said.
