Q-Auto, the official dealer of Audi in Qatar, has announced the launch of an exclusive new collection and delivery facility for all Audi customers who book their car in for service.  
The collection and delivery service is available from either home or place of work within Doha city limits to the “brand-new, state-of-the-art” service facility located on Street 41 in the Industrial Area.
Customers need to fix an appointment for scheduled servicing or maintenance and the team at Audi will arrange the collection on a flatbed truck, eliminating unnecessary trips to the Industrial Area, Q-Auto has said in a statement.
Commenting on the newly launched service, Q-Auto general manager Ahmed Shariefi said: “At Audi, we have identified key areas of the customer experience to delight our owners, and we are concentrating on these areas to give our customers an experience that exceeds expectations. Our focus on customer satisfaction means that Audi is the only dealership in Qatar to dedicate this complimentary facility to all service bookings within Doha city limits.”
The complimentary service is part of a wider company initiative focusing on “delighting customers through a premium experience from the showroom through to aftersales care”, the statement notes. Other initiatives include the recent launch of the only Audi body shop in Qatar approved by Audi and the provision of courtesy cars for all roadside assistance cases where the car will be held for more than 24 hours.