Tags
The Qatar General Electricity and Water Corporation (Kahramaa) has introduced a `Shoot and Send' service to help customers to file complaints or give suggestions via Kahramaa Application on their smartphones.
The step is expected to deliver better results for customers, Kahramaa said on Tuesday in a statement. To avail of the service, customers must download Kahramaa Application on smartphones, opt language and “Contact Us”.
Then, they will have options for routing suggestions or complaints. If one has a suggestion, the person has to enter data (name, phone number, e-mail).
If one wants to send a complaint, the option based on the nature of the complaint has to be selected, whether it relates to reading meters or electricity and water emergency.
One also has to record the electricity and water numbers mentioned at the entrance to his/her house and fill in other information and attach a picture.
In case of informing about a violation, one needs to go to “Contact Us” service, and select “Complaint” as a request and choose “Others” as a complaint type. Finally, he/she has to mention the location where violation has taken place, accompanied by its available details.
This rapid service is linked to the “Call Center” and it comes within the corporation’s efforts for continuously raising and improving level of services.
There are no comments.
SPORT Saying goodbye is never easy, especially when you are saying farewell to those that have left a positive impression. That was the case earlier this month when Canada hosted Mexico in a friendly at BC Place stadium in Vancouver.
TECHNOLOGY Some 60mn primary-school-age children have no access to formal education
CULTURE Lekhwiya’s El Arabi scores the equaliser after Tresor is sent off; Tabata, al-Harazi score for QSL champions
ARABIA The Yemeni Minister of Tourism, Dr Mohamed Abdul Majid Qubati, yesterday expressed hope that the 48-hour ceasefire in Yemen declared by the Command of Coalition Forces on Saturday will be maintained in order to lift the siege imposed on Taz City and ease the entry of humanitarian aid to the besieged
ARABIA Some 200 teachers from schools across the country attended Qatar Museum’s (QM) first ever Teachers Council at the Museum of Islamic Art (MIA) yesterday.
ARABIA The Supreme Judiciary Council (SJC) of Qatar and the Indonesian Supreme Court (SCI) have signed a Memorandum of Understanding (MoU) on judicial co-operation, it was announced yesterday.
ECONOMY Sri Lanka is keen on importing liquefied natural gas (LNG) from Qatar as part of government policy to shift to clean energy, Minister of City Planning and Water Supply Rauff Hakeem has said.
