Hertz Qatar is gearing up to launch its heavy truck rental division in the country, an official has said.
Speaking on Hertz Qatar’s plans for 2017, general manager Sanaa Ouahmane said the company is “always looking ahead and working hard on finding new ways of keeping our high standards”.
“Of course, we will continue to provide effective and efficient service to our existent and future customers. Hertz is preparing to launch its heavy truck rental division with the expansion of the building and construction sectors and other industrial firms that are booming in this market,” she explained. “We want to expand our products, services and branches to be closer to customers. In addition, we continue to recruit professional and skilled people to ensure that we attend to all customer queries and improve our services.”
Elaborating on Hertz corporate leasing services, Ouahmane said Hertz Qatar’s corporate lease comes with comprehensive fleet management and fixed monthly payments for the duration of the lease. “Companies can now focus on growing their businesses while we help them with their vehicle solutions, including vehicle acquisition and funding, vehicle registration management, vehicle servicing maintenance, vehicle insurance and repair management, fine and road toll administration, vehicle sale and re-marketing, breakdown and recovery services and replacement vehicle coverage.”
Elaborating on Hertz Qatar’s chauffeur services, she said, “We have chauffeur services for corporate customers, executives, individuals and groups with emphasis on maintaining the very best industry safety and quality standards. Our team specialises in handling complex itineraries for customers who need pristine, personalised service from an organisation they know they can trust. Quality, integrity, attention to detail and flexibility are at the heart of everything we do.”
Asked how Hertz Qatar maintained its status as the leading car rental company in Qatar, she said the company focuses on employee and customer satisfaction. “Our consistent investment in our people, supported by our core values, helps us provide a unique car rental experience to our customers. We are always tailoring our offering to meet our customer needs.
“Our mission is to be an exceptional provider of customer experience by delivering high-quality vehicles and services, exceeding customers’ expectations – from the ‘meet-and-greet’ to the vehicle return process and handling customers’ concerns.
“Our vision is to maintain our position as the No 1 car rental company in Qatar.”
On Hertz Qatar’s USP, she said, “As I said earlier, we ensure that our people comply with Hertz International Standards when providing services to customers.”